Refund Policy

Refund Policy

At SA Compressed Air, we strive to provide the best online shopping experience for our customers. If you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

We offer refunds on products that meet the following conditions:

• The product is returned within 7 days from the date of delivery.
• The product is unused, in its original packaging, and in the same condition as when you received it.
• Contact has been made with a company representative for prior approval and/or a possible alternative solution

2. Refund Process

To request a refund, please follow these steps:

• Contact our customer service team at to initiate the refund process.
• Provide your order number and a brief explanation of why you are requesting a refund.
• Once your request is approved, we will provide you with instructions on how to return the product.

3. Return Shipping

You will be responsible for paying the return shipping costs. Shipping costs are non-refundable unless the return is due to a fault on our part.

4. Refund Method

Refunds will be issued via the original payment method used for the purchase. Please allow [number] business days for the refund to be processed and reflected in your account.

5. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Digital downloads or software products
• Perishable goods
• Personalised/customised items
• Gift cards or vouchers

6. Faulty or Damaged Products

If you receive a faulty or damaged product, please contact us immediately for assistance. We may offer a replacement, repair, or refund, depending on the circumstances.

7. Change of Mind

If you change your mind about a purchase, we may offer exchanges or store credit at our discretion.

8. Contact Us

If you have any questions or concerns about our refund policy, please contact us.